Contact Us
Reach out to us through any of the following methods. We're committed to providing you with prompt
We’re here to help
Whether you have a question about our services, need to book an appointment, or want to learn more about The Lighthouse Clinic, our team is ready to assist you.
Find Us
62 Crocker St, Newport,
Isle of Wight, PO30 5DA
Call us on
01983 552590
Send us an email
info@thelighthouseclinic.co.uk
Hours of Business
9am – 4:30pm Monday – Friday
Follow Us
Connect with us on social media for regular updates, health tips, offers and clinic news
FAQ’s
Frequently asked questions
Find answers to common questions about our services, appointments, and clinic information.
What should I do if I need to cancel my dermatology appointment?
Please give at least 48 hours’ notice. Missed appointments may require re-referral from your GP.
What happens after my appointment?
If follow-up is needed, we’ll send an appointment letter. Biopsy results typically arrive within 2–6 weeks.
Do you see children for dermatology?
Yes, we see children aged 12 and over. For children under 12, we require a referral from a GP or Paediatrician.
Who will carry out my cryotherapy treatment?
Your treatment will be led by our Dermatology Nurse Specialist, supported by our skilled medical team. You can learn more about their qualifications on our website.
Can I have cryotherapy treatment on the NHS?
No. Cryotherapy is only available as a private service at The Lighthouse Clinic.
Do I need a referral for private cryotherapy?
No referral is required. You can book directly with us for private cryotherapy treatment.
What should I expect during my cryotherapy appointment?
We’ll discuss your condition, treatment options, and any medications you're taking. Bring a list of symptoms and relevant dates. We won’t have access to NHS notes.
What are the side effects of cryotherapy?
After the cold burn treatment, you may experience temporary discomfort, redness, or blistering for a few days. Some patients report numbness, which usually resolves within weeks.
Will cryotherapy completely remove my skin lesion?
Our goal is full removal, though results vary. Lesions typically fall off in 2–3 weeks. Some scarring or colour changes may occur, especially with skin cancer cases.
Will my private medical insurance cover cryotherapy?
Possibly. Some services may accept private medical insurance. Please contact us to check your specific policy.
Do I need more than one cryotherapy session?
Some lesions clear after one treatment. Larger or stubborn lesions may require a course of treatments.
Which skin conditions can be treated with cryotherapy?
We commonly treat warts, moles, skin tags, seborrhoeic keratosis, solar keratoses, and sometimes small skin cancers like basal cell carcinoma or Bowen’s disease.
Do you offer cryotherapy for children?
Please call for advice on anyone under the age of 19.
Can I get a mole check on the NHS?
No. Mole checks are available as a private service at The Lighthouse Clinic. Always see your GP first.
Do I need a GP referral for a mole check?
No referral is required, but we recommend discussing any suspicious mole with your GP first.
What happens during a mole check appointment?
We’ll photograph your mole and store the image securely for comparison in future visits. Please share any history of treatment and symptom onset.
Still have questions?
Our friendly team is here to help answer any questions you may have.
