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We’re here to help
Whether you have a question about our services, need to book an appointment, or want to learn more about The Lighthouse Clinic, our team is ready to assist you.
Find Us
62 Crocker St, Newport,
Isle of Wight, PO30 5DA
Call us on
01983 552590
Send us an email
info@thelighthouseclinic.co.uk
Hours of Business
9am – 4:30pm Monday – Friday
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FAQ’s
Frequently asked questions
Find answers to common questions about our services, appointments, and clinic information.
What is the difference between a dermatology nurse and a consultant dermatologist?
A dermatology nurse is a qualified nurse with specialist training in dermatology. Advanced practitioners can assess and treat patients, perform skin cancer screenings, prescribe medications, and carry out minor procedures.
A consultant dermatologist is a medically qualified doctor with advanced training in general medicine and dermatology, is a member or fellow of the Royal College of Physicians, and is registered as a dermatology specialist with the GMC after 4–5 years of supervised training.
Who will I see at my dermatology appointment?
You’ll be seen by a member of our consultant-led team. Most patients are seen by a GP with a specialist interest in dermatology (GPSI) for quicker access. Complex cases may be seen by a Consultant Dermatologist or Dermatology Nurse Specialist or referred to a more suitable NHS department if required.
Can I access dermatology treatment through the NHS?
Yes. We’re pleased to provide NHS dermatology consultations and treatments when appropriate.
Will my clinician have access to my NHS medical records?
For NHS appointments, yes — we can access relevant medical notes. For private consultations, we won’t have access to your NHS records.
Do I need a GP referral to be seen?
Yes, for NHS dermatology appointments, a referral from your GP or Hospital Consultant is required. For private appointments, no referral is needed.
Do you accept private health insurance for dermatology?
Possibly — please contact us with your policy details to check.
What should I bring to my dermatology appointment?
Please bring any medications you're using and note down important dates (e.g. when symptoms started).
What can I expect when I go to my dermatology appointment?
Your dermatologist will discuss your condition with you and discuss treatment options if relevant.
How long is the waiting list?
We are constantly working on ways to improve waiting times and using digital technology to speed up consultations. Priority will always be given to high-risk skin cancer and other critical conditions.
What’s the waiting time in the clinic?
We aim to keep wait times short and see patients at their scheduled time. Please arrive promptly. Delays are rare, and we’ll keep you informed if they occur. If someone arrives after you and is being seen first, the likelihood is that they are being seen by a different clinician for a different condition.
What skin conditions do you treat?
We treat all skin conditions, including eczema, acne, psoriasis, rosacea, moles, rashes, and skin cancer.
I’m worried I have skin cancer. How quickly can I be seen?
Suspected melanoma or squamous cell carcinoma referrals via the NHS Two-Week Wait system are seen within 14 days.
What types of skin cancer do you treat?
We diagnose and treat all common skin cancers: basal cell carcinoma, squamous cell carcinoma, and malignant melanoma.
Will I need ongoing treatment for my skin condition?
Treatment plans vary. Some may require emollients or medication; others may need surgery or a "watch and wait" approach.
Can I get a prescription if needed?
Yes. If your GP can prescribe the required medication, we will request them to do so. Alternatively, we can issue a valid prescription, which is accepted by UK pharmacies, for medications available exclusively through our Dermatology service.
Do you perform dermatology surgery at the clinic?
Yes. We offer minor skin surgery under local anaesthetic. Most procedures take under an hour.
Still have questions?
Our friendly team is here to help answer any questions you may have.
